Frequently Asked Questions

policy & appointment guidelines

Deposit Policy

A deposit and card on file is required to secure all appointments.

Appointments without a deposit on file will be automatically canceled by the system. Deposits apply toward your service total

Cancellation & Rescheduling

We require at least 24 hours notice to cancel or reschedule an appointment.

  • Cancellations within 24 hours will result in loss of deposit

  • No shows will result in a charge of 20% of the scheduled service

  • Repeated cancellations may require full prepayment for future bookings or banned from future bookings.